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Terms & Conditions

MutualScrew.Com Terms & Conditions

The following terms and conditions govern the use of this web site. Please read these Terms and Conditions carefully. You indicate your acceptance of these Terms and Conditions by use of this web site. If you do not accept these Terms and Conditions, please do not use this web site.

Disclaimer Liability (“Mutual Screw & Supply”) has taken steps to insure that the information contained in this site is accurate. Notwithstanding the foregoing, all information provided within this web site is provided “as is” without any warranties expressed or implied, implied warranties of merchantability, and fitness for a particular use. You agree that Mutual Screw & Supply shall not be responsible for any punitive or consequential damages which result from the use of this web site, including, but not limited to, damages resulting from any use or performance of or content errors or omissions in the information contained in this web site. You agree that the maximum liability to Mutual Screw & Supply arising from any products sold on this site shall be the price you paid for the product you ordered. Furthermore, you agree that in no event shall Mutual Screw & Supply, its officers, directors, shareholders, employees, agents or other representatives be liable for special, indirect, consequential, actual or punitive damages relating to the products sold.

Mutual Screw & Supply assumes no responsibility for the accuracy of any information contained in manufacturer’s literature or for any typographical errors on this web site.

Mutual Screw & Supply assumes no responsibility for any malfunction of the Mutual Screw & Supply Website which results in inaccurate information being conveyed to the user. Mutual Screw & Supply reserves the right to cancel without liability any order placed on the Mutual Screw & Supply Website for cause or without cause, without any liability to Mutual Screw & Supply.
Prices and Currency

The prices displayed on this web site are quoted in U.S. dollars and are valid and accepted only within the United States, and such prices do not include shipping or handling or sales tax, if applicable, which would be added to your total invoice price. The prices on this web site are subject to change, without notice. You are responsible for the payment of any shipping or handling charges and state and local sales or use taxes which may apply to your order. International shipment rates vary based upon total package weight and final destination. All pricing does not include duties, insurance costs, tariffs or value-added taxes. If assessed, these charges are the responsibility of the package recipient who will be billed for them by the local custom office.

Mutual Screw & Supply reserves the right to limit quantities. Mutual Screw & Supply reserves the right at any time after receipt of your order to accept or decline your order for any reason. Your receipt of an electronic confirmation does not constitute our acceptance of your order, nor does it constitute an offer to sell.


Our standard shipping method is UPS Ground, standard service. If any other carrier is requested or required, or if any special handling is requested or required, the customer is responsible for any and all incurred charges. The customer is responsible for all charges associated with address corrections, zip code corrections (or omission) or for charges that are incurred as a result of the customer omitting or providing an improper room, suite, or apartment number in shipping instructions. Such charges will apply, even on promotional items where Mutual Screw & Supply offers free shipping and/or flat fee shipping. Expedited shipping service such as Next Day, Second Day, Third day, etc., is available on orders placed before 2PM EST Monday thru Friday. Additional shipping charges apply for any expedited shipping services including those orders that qualify for flat fee shipping and/or free shipping. Shipments requested for next day air on Friday's will be delivered on the following Monday, unless Next Day Air (Saturday) delivery is requested. Next Day Air (Saturday Delivery) is not available in all locations. Additional charges for Next Day Air (Saturday Delivery) will apply. To arrange for expedited shipping services, please contact our Customer Service Department at 1- 1-800-222-0324 .

For credit card purchases, billing address associated with the credit card is required.

Mutual Screw & Supply’sstandard method of shipping is to require a signature from the customer or the customer's representative at the time of delivery. By selecting the option at checkout to waive the required signature, the customer agrees that and its agents are not responsible for any lost, stolen or misplaced merchandise once the carrier has confirmed delivery to the address delineated by the customer.

Mutual Screw & Supply must ship those orders weighing 100 pounds or more by truck using common carriers.Common carriers normally only deliver to the customer’s shipping dock, or in the case of residential deliveries, curbside.It is the responsibility of the customer to employ adequate means to safely unload the merchandise from the truck. In most cases, common carriers will not assist in the removal of the merchandise from the truck.The customer must be prepared to remove the merchandise from the truck, using such means as a fork lift or hi-low, or other equipment.

Orders placed with Mutual Screw & Supply containing multiple products may ship from one or more sources, depending on if the products are in stock at our primary warehouse.Mutual Screw & Supply suggests that customers who have questions regarding the status of their order initially log onto their account, which normally has current information and may answer any questions the customer may have.Of course, customers are always welcome to contact our customer service department on our toll free number.
International, Alaska, Hawaii & U.S. Territories Shipments
  • Once your request is received, our customer service center will email you with an itemized quotation for the products you are looking to purchase, along with freight costs to your destination.

  • Please note that the freight rates as posted on this website only apply to shipments made within the continental United States.

  • Some items cannot be shipped international. We will advise you accordingly.

Governing Law

By accessing this web site, you are agreeing that all the Terms and Conditions set forth in this web site, are to be construed pursuant to the laws of the State of New Jersey, without regard or consideration to conflict of laws or principles thereof. By accessing this web site, you agree to personal jurisdiction within the state and federal courts of the State of New Jersey.


In some instances our web site may make reference to and/or provide links to other web sites that are not associated with or maintained by Mutual Screw & Supply. The inclusion of any such references and/or links does not constitute endorsement or recommendation by Mutual Screw & Supply with these web sites, their products or services.


Access to this web site is limited to viewing the web site solely to access information needed for the purpose of making a purchase decision. Any access to this web site for any other reason is strictly prohibited. Any access or attempt to access other areas of this web site, our web servers, or any other information contained on our web servers for any other purpose is strictly prohibited. Mutual Screw & Supply may, in its sole discretion, terminate your access to all or part of this web site, for whatever reason whatsoever, including, but not limited to, breach of this agreement. Notwithstanding the foregoing, in the event this agreement is terminated, the restrictions set forth in this agreement, including, but not limited to, the representations of warranties, liabilities, indemnities, heretofore set forth in this agreement, shall survive said termination. Furthermore, in the event you are not satisfied with Mutual Screw & Supply, your sole remedy is the termination of this agreement.

Returning Goods

No merchandise may be returned to Mutual Screw & Supply without the prior written authorization of Mutual Screw & Supply. Upon request for authorization to return merchandise to Mutual Screw & Supply, Mutual Screw & Supply will provide the customer with a Return Authorization Number. The customer is solely responsible for all freight charges and insurance charges in returning said goods. All returned merchandise must be new, unused and in the original packaging. Upon Receipt of the returned merchandise as heretofore set forth, Mutual Screw & Supply will credit the customer with the purchase price and any taxes paid. Except where the incorrect merchandise was shipped, or defective merchandise shipped, the customer will not be credited with shipping and handling charges incurred in the initial delivery of the merchandise to the customer. In the event the merchandise were originally forwarded to the customer with free shipping, the customer will be charged for the initial shipping and handling costs, and this charge will be deducted from the credit given to the customer. Returns must be made within 30 days.Please note: Any merchandise returned without a valid Return Authorization Number clearly printed on the shipping label will be refused by Mutual Screw & Supply and credit will not be issued.


Certain trademarks, trade names, service marks and logos used or displayed on this Web Site are registered and unregistered trademarks, trade names and service marks of Mutual Screw & Supply and its affiliates. Other trademarks, trade names and service marks used or displayed on this Web Site are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this Web Site grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without the written permission of Mutual Screw & Supply or such third party owner. 

Sales Tax

Mutual Screw & Supply is required to collect state and local sales tax except where a valid resale or tax exempt certificate is provided. Mutual Screw & Supply will automatically charge applicable sales tax for orders shipped within the State of New Jersey. You are solely responsible for payment of all sales tax or other taxes on orders shipped outside the State of New Jersey.

Special Orders

Special orders require a 50% deposit (non-refundable) when placing order and balance due before shipment.

Terms of Payment

Purchases can be charged to major credit cards such as Visa, MasterCard, Discover Card, PayPal, Google Checkout or American Express, provided Mutual Screw & Supply can obtain approval from your credit card company. All payments are to be in the form of U.S. dollars. On orders prepaid by check, shipment will be delayed a minimum of seven days after receipt of your check.

Privacy Statement

Mutual Screw & Supply is committed to ensuring your privacy. In gathering personal information through online registration or online ordering, Mutual Screw & Supply does not sell, share or rent the names or any other information about our online visitors. If you would like to have your profile deleted at any time, send an e-mail to customer


When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). This is statistical information used to monitor the usage of our website and for advertising purposes. This information does not include personal information

Will Call Orders

For all orders placed for will call, you will be contacted when ready for pick-up.

Force Majeure

Mutual Screw & Supply shall not be liable for any delay in or impairment of performance resulting in whole or in part from any force majeure event including but not limited to Acts of God, labor disputes or disruptions, shortages, inability to procure product, supplies or raw materials, severe weather conditions, or any other circumstances or cause beyond the control of Mutual Screw & Supply in the conduct of its business.

Material Safety Data Sheets (MSDS)

Material Safety Data Sheets (MSDS) are prepared and supplied by manufacturers. The information and recommendations contained on the MSDS are believed by Mutual Screw & Supply to be accurate. However, Mutual Screw & Supply makes no warranties with respect to the accuracy of the information or the suitability of the recommendations. Customer is solely responsible for any reliance on or use of any information, and for use or application of any product. Mutual Screw & Supply disclaims any and all liability to any user.


Complete Agreement
The terms and conditions in Mutual Screw & Supply forms, acknowledgments, quotations, invoices, websites, and catalog sales terms and conditions are incorporated herein by reference, and constitute the entire and exclusive agreement between the customer and Mutual Screw & Supply.


Last Updated: 06/18/2015