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Jim, I have an online store as well and know the ups and downs of customer service! You guys seem like you've got it together, thanks.
Cameron
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WARNING: This product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
This PS Manufacturing 14WSAE8ZY Zinc & Gold Plated Grade 8 Hardened SAE Flat Washers ROHS Made in USA typically ships within 24 to 48 hours